Returns & Exchanges

At William Wood Watches, we want you to be completely satisfied with your luxury timepiece. If for any reason you are not happy with your purchase, we offer a 30-day return policy for items in original, unworn condition.

1

Initiate Your Request

Contact our dedicated concierge team via email with your order number and reason for return to receive your unique Return Authorization code.

2

Package Your Timepiece

Carefully place the watch back into its original fire-hose presentation box with all certificates, manuals, and protective films intact to ensure a full refund.

3

Secure Shipping

Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location, ensuring the package is properly sealed.

4

Quality Inspection & Refund

Once our master watchmakers verify the condition of the return, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing